Background of Chat-Based #Symptom Assessment AI#

Chat-Based Symptom Assessment AI

For guiding you through a personalized assessment and providing a clear triage color code indicating the urgency of your situation and identifying potential diseases with Chat-Based Symptom Assessment AI

Chat-Based #Symptom Assessment AI#
Challenges
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Challenges

Lack of effective patient screening leading to overcrowded ERs and delayed patient care

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Symptom Assessment

Enhancing patient care with efficient, early symptom assessment and triage

Symptom Assessment

Integrate with Lab Results

Manually integrates patient lab results via file uploading into the symptom assessment, providing more comprehensive and accurate evaluations.

Integrate with #Lab Results#

Customizable, Flexible Interaction and Interface

Offer customizable interaction components and user interfaces to fit the unique needs of healthcare providers and patients.

#Customizable, Flexible# Interaction and Interface

Ready-to-plugin and Integration with faster time to market

Quickly integrates into existing systems, speeding up deployment and reducing time to market.

#Ready-to-plugin# and Integration with faster time to market

92%

Performance equivalent to a medical student at​ 92 percentiles in NL test​.

10M users

Deployed and adopted by Thailand’s leading platform, serving 10 million users.

ISO13485

1st Medical LLM AI in Thailand which meets the ISO standard

Top Security

Developed and deployed on Top-tier security platform you can trust e.g. Azure, AWS and Google. Our solutions are available on premise if requested.

Use case

Efficient Symptom Assessment and Triage for Seamless Patient Screening

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Background

Background

Our Client Background

The client is a large hospital network aiming to expand its online services. With increasing patient loads and overcrowded emergency rooms (ERs), they sought a solution to streamline patient triage and direct non-critical cases to online services, while ensuring critical cases receive timely in-person care.

Challenge

The hospital faced significant challenges due to overcrowding in ERs, which led to delays in care for critical patients. The lack of an efficient patient screening process exacerbated this issue. There was a pressing need for a tool that could assess symptoms early on, triage patients effectively, and ensure those with non-critical symptoms could be handled through online services, freeing up resources for critical cases.

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Our Solutions

Our Solutions

How It Works

The Chat-Based Symptom Assessment AI analyzes patient-reported symptoms through a conversational interface, quickly determining the severity of the condition. If the symptoms are non-critical, patients are seamlessly directed to the hospital’s online services for remote consultations. In contrast, patients with critical symptoms are promptly referred for in-person consultations to receive timely care.

Results

- Reduced overcrowding in emergency rooms by efficiently triaging non-critical patients to online services. - Improved patient care and satisfaction through faster access to appropriate services. - Optimized resource allocation, allowing critical cases to receive timely attention in the hospital.

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Frequently Asked Questions

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